Legal Documents

Kikya Privacy Policy —
Your Data, Our Responsibility

This page explains, in plain English, how your personal information is collected, used, and protected on kikya — and what rights you have over it. Upholding our Privacy Policy is a commitment we stand by, not just a legal obligation.

Last Updated: July 2026 Language: Bengali (bn-BD) Applicable: Bangladesh
Key Highlights at a Glance
Your Data Is Never Sold to Third Parties
Protected by SSL/TLS Encryption
Right to Delete Your Data at Any Time
24/7 Data Protection Team Active
Cookie Controls in Your Hands

01. Introduction

Introduction

Welcome to kikya. We believe that when you use our platform, protecting your privacy is entirely our responsibility. This Privacy Policy will walk you through exactly what data kikya collects, why we collect it, how it is stored, and what rights you have over that information.

This Policy kikya.onl Applies to the website, mobile app, and all services connected to us. By using any kikya service, you are considered to have agreed to this Privacy Policy.

Important: If you are under 18, you may not use any of kikya's services or provide any personal information. Collecting data from minors is strictly against kikya's policy.

02. What Information We Collect

Data Collection

Kikya collects only the information needed to deliver the best service and maintain platform security. We consciously avoid collecting unnecessary or excessive data.

Data Type Example Reason for Collection
Identity Information Full name, date of birth, national ID KYC Verification & Legal Compliance
Contact Information Mobile number, email address Account Registration & Notifications
Financial Information BKash/Nagad number, transaction history Payment Processing & Security
Device Information IP address, browser, OS Fraud Prevention & Security
Gaming Activity Bet history, win/loss records Responsible Gaming Monitoring
Cookies & Tracking Session cookies, preference storage Improving User Experience

03. How Your Information Is Used

Data Usage

Kikya does not sell your privacy-related information to third parties for commercial purposes. We use your data solely for the following:

  • Creating and managing your account and ensuring its security.
  • Processing deposits, withdrawals, and other financial transactions.
  • Completing the KYC (Know Your Customer) verification process.
  • Monitoring gaming behaviour to promote responsible gaming.
  • Delivering promotions, bonus offers, and personalised recommendations.
  • Cybersecurity, fraud detection and prevention.
  • Meeting legal obligations and complying with government directives.
  • Providing customer support and resolving issues.
  • Analysing and improving platform performance.

04. Information Sharing & Disclosure

Data Sharing

We do not sell your personal information to any third party. However, in certain limited circumstances, only the necessary portions of your data may be shared:

  • Payment Processors: Only the information necessary to complete transactions is shared with mobile banking services such as bKash, Nagad, Rocket, and others.
  • Security Partners: Limited data sharing with authorized technology partners for fraud detection and cybersecurity purposes.
  • Legal Authorities: Relevant information may be disclosed in response to court orders, government investigations, or other legal obligations.
  • Business Transfer: In the event of a merger or acquisition, your information may transfer to the new operator, but this policy will continue to apply.
Our Commitment

All third-party service providers we work with are contractually bound to uphold our privacy standards. We make no compromises when it comes to protecting your data.

05. Data Security Measures

Security Measures

Kikya uses the latest technology to keep your privacy and data secure. Our security infrastructure operates across multiple layers, so your data stays protected even if any single layer is compromised.

  • 256-bit SSL/TLS Encryption: All data transfers are secured with military-grade encryption.
  • Two-Factor Authentication (2FA): An additional security layer for accessing your account.
  • Encrypted Database: All stored data is kept in encrypted form, never in raw form.
  • Firewall & DDoS Protection: Robust measures in place to prevent unauthorized access and cyber attacks.
  • 24/7 Security Monitoring: Our security team monitors server activity around the clock.
  • Regular Security Audits: Penetration testing and security audits conducted by third parties.
  • Restricted Staff Access: Only authorised personnel may access specific data.

06. Cookie Policy

Cookie Policy

Kikya uses cookies to enhance your browsing experience and ensure the platform runs smoothly. Cookies are small text files stored on your device.

Cookie Type Purpose Duration Requirements
Essential Cookies Login session, security At end of session Mandatory
Performance Cookies Page Load Analysis 1 Year Optional
Functional Cookies Saving language and preference settings 6 Months Optional
Analytics Cookies Traffic Analytics 2 Years Controllable
Cookie Controls

You can disable non-essential cookies at any time through your browser settings, though some features may not function as expected. You will be asked for cookie consent when you first visit the site.

07. Your Rights

Your Rights

Every registered member of kikya has the following rights regarding their personal data. To exercise any of these rights, please contact our support team.

Right to Access Your Data

To see what information we hold about you, submit a request. kikya will provide a full report within 30 business days.

Right to Correct Your Data

If any of your information is incorrect or incomplete, you have every right to request a correction. We will update it as quickly as possible.

Right to Delete Your Data

After closing your account, you may request deletion of your personal data. However, certain information may be retained for a specified period as required by law.

Right to Data Portability

If you wish to download your data in a structured, machine-readable format, we provide that option as well.

Right to Object to Processing

You have the right to object to your data being used for marketing or profiling purposes. We will action your request as soon as it is received.

08. Data Retention Policy

Data Retention

Kikya does not retain personal information beyond what is necessary. A specific retention period is defined for each category of data:

  • Account Information: For the duration your account is active and up to 5 years after closure.
  • Financial Transactions: Retained for up to 7 years as required by law.
  • Gaming History: Retained for up to 3 years after account closure for dispute resolution.
  • Customer Support: Deleted 2 years after the issue is resolved.
  • Marketing Data: Upon withdrawal of consent, or within a maximum of 1 year.
  • Log Files: Retained for 12 months for security review purposes.

09. Protection of Minors

Child Protection

Kikya firmly believes that online gaming is for adults only. In line with our privacy policy, we do not knowingly collect any information from users under the age of 18.

If we become aware that a minor has registered on our platform, Immediately The associated account will be closed and all collected data will be permanently deleted. Parents are encouraged to monitor their children's internet activity.

10. Policy Changes

Policy Updates

Kikya may update this Privacy Policy from time to time. For any significant changes, we will notify you through the following methods:

  • Notifications will be displayed within the app or website.
  • An SMS notification will be sent to your registered mobile number.
  • The "Last Updated" date at the top of the page will be changed.
  • The updated policy takes effect 30 days after the change.
Recommendations

We recommend reviewing this Privacy Policy once every 3 months to stay up to date with the latest changes.

Why We're Different

Protecting Your Information Kikya's Commitment

We don't just follow the rules — we respect your trust.

Zero-Sales Policy

Kikya never sells your personal information to third parties. This is our most fundamental commitment, and we make no exceptions under any circumstances.

Military-Grade Encryption

All your data is secured with 256-bit SSL encryption — the same technology used by the world's leading banks and financial institutions to protect their data.

Your Data, Your Control

View, edit, delete, or download your data — it's all in your hands. kikya believes you own your data; we are simply its custodians.

Minimal Data Collection Policy

We collect only the information strictly necessary to provide our services. Avoiding unnecessary data collection is a core principle of our Privacy Policy.

24/7 Data Protection Team

Our dedicated security team works around the clock to protect your data. Any unusual activity is detected and addressed immediately.

Full Transparency

We have nothing to hide. We are fully transparent about who accesses your data, when, and for what purpose — and we keep you informed.

Get Started Safely

Trust Us With Your Data,
Play with Peace of Mind at Kikya!

Kikya's Privacy Policy keeps your data fully secure. Register now and enjoy the best online gaming experience in Bangladesh — your information is completely protected.

Your Data Is Not for Sale
SSL Encryption
24/7 Protection
In Your Control
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