Kikya Terms and Conditions —
Full Membership Rules

Kikya (www.kikya.onl) is an online gaming and entertainment platform serving players in Bangladesh. These terms and conditions apply to anyone who registers an account on kikya, uses the platform, or engages in any games, bets, or financial transactions.

Our terms and conditions are written in plain language because we believe every member deserves a clear understanding of their rights and responsibilities. If any section is unclear, reach out to our customer support team — they are always ready to help.

These terms and conditions apply alongside kikya's Privacy Policy and Responsible Gaming guidelines. In case of any conflict, the most recently published version takes precedence.

All of the following eligibility requirements must be met to open an account and play on kikya. Failure to comply may result in account closure and forfeiture of any balance at any time.

• You must be 18 years of age or older. kikya operates a strict zero-tolerance policy regarding minors.
• You must reside in a country or region where online gaming is legally permitted.
• Each individual may open only one kikya account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of account registration must be accurate and up to date.
• kikya employees and their immediate family members are not permitted to play for real money on this platform.
• Accounts must be for personal use only. Playing on behalf of a third party or acting as a professional gambler is strictly prohibited.

By registering on kikya, you take full responsibility for your account. Keeping your account secure is entirely your own responsibility.

• Keep your password strong and never share it with anyone. kikya is not liable for any consequences resulting from a compromised password.
• The name, date of birth, and mobile number you provide at registration must be accurate — verification will be required if you ever need to change these details later.
• If you suspect unauthorized access to your account, contact our support team immediately.
• Each account may have only one mobile number and one email address associated with it.
• Large withdrawals may be held until account verification (KYC) is complete.
• An account with no activity for 12 consecutive months may be marked as inactive.

Kikya provides fast, secure transactions through Bangladesh's leading mobile banking services. All financial transactions are protected with SSL encryption.

• Withdrawals can only be made to the same payment method used for the deposit — transfers to third-party accounts are not permitted.
• Deposited funds must be wagered at least once before a withdrawal can be made (wagering requirement).
• For suspicious transactions, kikya may temporarily hold a withdrawal pending additional verification.
• If funds do not appear after a deposit due to a technical error, please contact support within 24 hours.
• Claiming a deposit more than once using the same transaction code will be treated as fraud.

Kikya regularly offers a range of bonuses and promotional deals. Each bonus comes with its own terms, which are detailed on the promotions page. Please read the relevant conditions carefully before claiming any bonus.

• The welcome bonus is available to new members only and must be claimed at the time of the first deposit — it cannot be claimed later.
• Winnings from a bonus cannot be withdrawn until that bonus's wagering requirements have been fully met.
• Claiming bonuses through multiple accounts or with false information will be treated as fraud and will result in account closure.
• kikya reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Cashback bonuses are generally credited every Monday and remain valid for up to 7 days.
• VIP member bonuses operate under separate terms — see the VIP page for details.

Every game on kikya operates according to its own rules and payout structure. All game outcomes are determined by a third-party-audited RNG (Random Number Generator) system, ensuring complete fairness and impartiality.

• Once a bet is placed, it cannot be changed or cancelled — please confirm before placing your bet.
• In the event of a disconnection, the data saved on our servers will be treated as the final and definitive record.
• If a technical error causes an abnormal result in any game, kikya reserves the right to void that round and refund the bet amount.
• In Live Casino games, the dealer's decision is final. If a game is interrupted due to a technical issue, a decision will be made based on the circumstances.
• If a match in Sports Betting is cancelled or postponed, kikya's specific refund policy will apply.

Kikya believes gaming is a form of entertainment — not a source of income. We encourage all members to play responsibly and have safeguards in place to help prevent problem gambling.

• You can set your own daily, weekly, or monthly deposit limits at any time.
• You can take a cooling-off period of anywhere from 24 hours to 30 days when you need a break.
• You can permanently close your account through self-exclusion at any time — no questions asked.
• Keeping minors away from gaming is a parent's responsibility. kikya provides information on parental control tools to help.
• For gaming-related concerns, our support team can connect you with specialist organizations.

Engaging in any of the activities listed below will oblige kikya to immediately suspend your account and forfeit your balance. In serious cases, legal action may also be taken.

• Depositing funds obtained through money laundering or illegal sources.
• Using bots, automation software, or any artificial tools to play games.
• Opening multiple accounts to exploit the bonus system (bonus abuse).
• Attempting to hack or gain unauthorized access to another member's account.
• Attempting to introduce viruses, malware, or any other harmful code into the kikya system.
• Deliberately manipulating any software or algorithm on the platform.
• Using or reproducing kikya's logo, brand assets, or content without permission.

Protecting your personal data is kikya's top priority. We never sell your information to third parties.

• Information provided at registration is used solely for account management, payment processing, and legal compliance.
• kikya is required to provide relevant information when compelled by legal obligation or government request.
• All data is protected with SSL/TLS encryption and stored on secure servers.
• You can request to view or delete your stored personal data at any time.
• For more details, visit our Privacy Policy View page.

• You may close your account voluntarily at any time by contacting support. Any remaining balance will be refunded, excluding bonuses.
• In the event of a rule violation, kikya may suspend or close your account without prior notice.
• If fraud or money laundering is proven, all balances will be forfeited and legal action may be taken.
• Account closure decisions may be appealed within 30 days. All appeal decisions are final.

Kikya reserves the right to update these terms and conditions, in part or in full, at any time. Members will be notified of significant changes in advance via email or SMS.

• Continued use of the platform after any changes are made will be considered your acceptance of the updated terms.
• The latest version of the terms and conditions is always available on this page, with the "Last Updated" date shown at the top.
• It is each member's own responsibility to check this page regularly.
• For any questions or complaints regarding these terms and conditions, please contact our support team.